Overview
Smartling is a cloud-based translation management system (TMS) that leverages AI and human expertise to streamline the localization process. Its architecture centers around a unified platform where content from various sources (websites, apps, documents) is ingested, translated, reviewed, and deployed. The platform supports AI translation using LLMs and machine translation engines, while also integrating human translation services via a network of linguists. Smartling's value proposition lies in its ability to automate translation workflows, centralize translation efforts, and improve translation quality. Use cases include translating marketing campaigns, localizing websites, and adapting software interfaces for global markets. The platform offers integrations with CMSs, CRMs, and code repositories, enabling seamless content flow and continuous deployment. Smartling facilitates quality assurance with built-in review workflows, quality scoring, and reporting.